FAQs

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FAQs
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Shopping Questions

Yes — every cake, cookie, and cupcake is baked fresh to order in our licensed home kitchen. Nothing is pre-made or frozen. Each creation is handcrafted with care, just like you’d expect from a loving home.

We recommend booking as early as possible, especially for weekends and busy seasons. One week notice is ideal, but feel free to check availability — we’ll always help where we can.

At the moment, we are offering local pickup from our home bakery in the Western Sydney suburbs. Some items may be available for delivery depending on location and schedule — just ask and we’ll do our best to help

Pricing depends on size, flavor, and design complexity. Once you share your ideas, we’ll provide a personalized quote. We always aim to offer fair pricing for handcrafted, high-quality work.

We’ll give you specific care instructions with every order, but generally:

  • Buttercream cakes should be kept in fridge and out of direct sunlight.
  • Fondant cakes are best stored in a cool room during winter and inside the fridge in summer.
  • Cookies stay fresh in an airtight container for up to a week.

Absolutely. We love bringing your ideas to life. Share your theme, colours, inspiration photos, or even a story behind your celebration, and we’ll design something personal and meaningful for your occasion.

We can offer some allergy-friendly options upon request. However, please note that our kitchen handles common allergens, so while we take great care, we cannot guarantee a completely allergen-free environment.

  • Custom cookies: Minimum 12
  • Cupcakes: Minimum 12
  • Macaron: Minimum 12
  • Cakes: No minimum — each cake is custom-quoted based on size and design

Yes — a deposit is required to secure your booking. Your order is confirmed once the deposit is received, with the remaining balance due before pick-up.

Of course. Photos with inspiration help us understand your style, but we don’t copy other artists’ work exactly. Instead, we create something unique with the same feel and beauty.