Who we are
A reference to “we”, “us”, or “our” in this Privacy Policy refers to Mom’s Choice By Rajiha, ABN 526 245 10566 operating in Sydney, NSW, Australia, (https://momschoice.com.au) “the site”. This Privacy Policy applies to our website and to all services we provide.
We Respect Your Privacy
The Company respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
If you have any questions about this Privacy Policy, you may contact us via our website’s contact page or by email.
What Personal Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Email address
- Phone number
- Delivery or event address
- Details about your order or enquiry
- Any additional information you choose to share when communicating with us.
We may also collect information when you:
- Submit an enquiry or order form
- Provide feedback
- Communicate with us via email, phone, or social media
- Interact with our website
How We Collect Personal Information
We collect personal information in several ways, including:
- Directly from you through our website forms
- Through email, phone calls, or messages
- When you interact with us on social media
- From third parties acting on your behalf (e.g., event planners)
If we receive information about you from a third party, we will handle it in accordance with this Privacy Policy.
How We Use Your Personal Information
We may use your personal information to:
- Process and manage your orders
- Communicate with you about your enquiry or booking
- Provide updates, information, or customer support
- Improve our products, services, and website
- Notify you of new offers or opportunities
- Comply with legal obligations
- We may contact you by phone, email, SMS, or other communication methods you provide.
- If our business undergoes a change of ownership or structure, we may transfer customer information as permitted by law.
Disclosure of Personal Information
We may disclose your personal information to:
- Employees and contractors
- Delivery partners
- Professional advisors
- Service providers assisting with our operations
- Third-party platforms used to process payments or manage enquiries
We only share information when necessary to provide our services.
Any third party receiving your information is expected to handle it in accordance with this Privacy Policy.
We do not sell, trade, or rent your personal information to any external parties.
Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of online transmission is completely secure. Information you send to us is transmitted at your own risk. While we take precautions, we cannot guarantee absolute security.
Access to Your Personal Information
You may request access to the personal information we hold about you, or request corrections if the information is inaccurate, outdated, or incomplete.
We may refuse access in circumstances permitted by the Privacy Act 1988 (Cth), but we will always provide a reason for the refusal.
Complaints About Privacy
If you have concerns about how your personal information has been handled, please contact us in writing. We take privacy complaints seriously and will respond promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on our website. We encourage you to review this page periodically.
More information
For more information about privacy in general, you can visit the Australian Information Commissioner’s website at www.oaic.gov.au
Effective Date: 12 December 2025